FAQ

We offer a range of accommodations including oceanfront king suites with private patios that overlook the Caribbean Sea through our sky lounge, deluxe king suites, double bed suites that will comfortably accommodate a family or party of 4 or 5, queen rooms with private patios surrounded by lush tropical gardens, and garden-view standard queen rooms, all designed with your comfort and style in mind.

The resort features our exceptional 7-on-7-Mile Restaurant, which focuses on fresh locally sourced seafood and produce, traditional local Jamaican dishes, exceptional steaks, amazing Italian dishes fused with Jamaican flavors, with options for vegetarians, vegans, and those with special dietary needs. We also have a coffee house and 3 bars on the property, including a beach bar where you can swing your feet over the sand and your worries away.

Guests can enjoy a daily entertainment program featuring live reggae music, Karaoke, cultural shows, and themed nights. Water sports like kayaking and paddleboarding on our clear paddle boards, and snorkeling are complimentary for in-house guests. We also partner with local trusted tour operators for excursions on land or on sea that showcase Jamaica’s rich culture and wildlife.

Our spa offers a variety of massages in our sky lounge that overlooks the Carribean ocean and the world-famous 7-Mile Beach. We also provide yoga and meditation classes by appointment.

Check-in starts at 3:00 PM and check-out is at 12 PM.

Yes, the resort is family-friendly and offers amenities like babysitting services and child-friendly meals.

Yes, booking directly through our website often provides access to the best rates and exclusive perks. We also offer special packages for weddings and other events.

Negril is delightful year-round, but each season offers different experiences from vibrant nightlife and weekend festivals in the summer to tranquil sunsets during the winter months. Negril is also known for its live reggae performances on the beach, which can be found almost any day of the week.

We offer a paid airport shuttle service from Sangster International Airport, which is approximately 79 km away, and Norman Manley International Airport in Kingston, which is approximately 235 km away. 

Free private parking is available on-site, and we also provide options for street and accessible parking.

Yes, we provide 5G WiFi that is available free of charge in all areas of the resort.

The resort is committed to sustainability with initiatives like solar power use, water reduction, and recycling.

The resort ensures guest safety with 24-hour security, CCTV in common areas, and fire extinguishers.

Yes, the resort is equipped with facilities like wheelchair-accessible rooms and our public restrooms have grab rails.

Expect top-notch service and gracious hospitality, with friendly and attentive staff ready to assist with everything from excursion planning to dining recommendations, where you feel like family.